Spa Business magazine catches up with Rick Stollmeyer, co-founder and CEO of spa management software supplier Mindbody.
Spa Business magazine (SB): What are you doing that other spa software companies aren’t?
Rick Stollmeyer (RS): Mindbody is busy building a global consumer network via a new app as a way of bringing more customers to clients. This includes our spa-goers, people who are engaged in various wellness activities that form natural complements to the kinds of services provided by spa businesses. The Mindbody network is designed to help people pursue and maintain a more holistic view of personal wellness, combining fitness with mental and spiritual wellness.
SB: What are the trends in spa software?
RS: Everything is going to the cloud and spa services are also becoming more mobile with business owners taking treatments to consumers; they’re visiting homes and even workplaces.
SB: What’s been your biggest news story recently?
RS: The Mindbody app launched in December, helping spas to attract new customers by connecting them with people nearby who are actively searching for their services. Named by Apple as one of the Best New Apps of 2016, it helps people find, book, review and pay for services in their local areas and while travelling, immediately connecting consumers to the wellness practitioners in our network. More recently it won the 2016 Webby and People’s Voice Awards for innovation in mobile design.
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